Webinars & Videos

From One-Time to Lifetime: Retention Tactics You Can Steal for 2026

Holiday traffic brings new customers. The real opportunity comes after.

In this session, PUMA and BlueConic break down how brands can move beyond short-term spikes and build long-term, predictable growth using unified data, real-time decisioning, and practical AI.

Whether you're looking to boost retention, improve personalization, or consolidate your tech stack, this discussion gives you a clear path forward.

What you'll learn:

  • Retention as a Growth Engine: Why repeat customers now outperform acquisition-driven strategies.

  • How to Build Unified Customer Profiles: Connect ecommerce, app, retail, and marketing data into a single source of truth.

  • Real-Time Personalization That Adapts to Every Customer: Move beyond static segments and outdated recommendations.

  • Always-On Experiences That Reveal New High-Value Audiences: How PUMA turned a short-term activation into a scalable, always-on revenue driver.

  • A/B Testing for Continuous Optimization: How to learn fast, fail smart, and remove internal bias.

  • AI Trends Shaping 2026 and Beyond: A look at conversational AI, next-best-action models, and how brands stay agile.

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