Overview
Founded in 2004, e.l.f. (Eye. Lips. Face) Cosmetics understands the personal and profound impact of skincare and beauty on their consumers. Recognizing that the key to fostering loyalty lies in understanding their customers' unique needs and preferences, e.l.f. embarked on a journey to amplify consumer voices and prioritize their preferences
Here's how they're using Experiences by Jebbit to do it!
Solution
e.l.f. collaborated with Jebbit to create personalized content, triggers, and quizzes that elevated the online shopping experience. Leveraging the data collected through Jebbit, e.l.f. implemented predictive modeling in their CDP, resulting in attracting new customers, re-engaging existing ones, and catering to diverse consumer segments.
Results
84% of customers completed quizzes
122s average engagement time per customer
11+ data attributes collected per customer
The Experience
Check out the No Budge Shadow Stick and Find Your Perfect Gift experiences for yourself!
