Telecommunications Solutions

Drive telecommunications growth

Solutions Data Flow Pattern

See what BlueConic can do for you

Telecommunications companies are prioritizing customer-centricity initiatives to improve the way they recognize and interact with customers across channels and lifecycle stages. BlueConic transforms the way your growth-focused teams operate by empowering them with unified, actionable, and privacy-compliant first-party data to increase their agility and drive business outcomes.

Deliver privacy-led experiences

Embed privacy into the customer experience. Create trust with customers by using front- and back-end privacy features to centrally manage consent to inform what customer data is used to deliver experiences.

Convert customers from anonymous to known

Understand the full customer journey by collecting data from the moment they first visit your site. Use identity resolution to merge profiles into a single customer view.

Drive cross-sell & upsell

Promote related products and services to customers based on past purchases, current subscriptions, and/or other activity and attributes. Provide next best experiences based on their customer journey.

Create personalized experiences

Send timely and relevant messaging to individuals based on real-time data about behaviors and transactions coupled with predictive models for product and content recommendations.

  • 3X

    The improvement to Telia’s cross-sell and upsell conversion rates after implementing BlueConic.

    “BlueConic was the technology we needed to enable an entirely new way of working that eliminated previous data bottlenecks and supported cross-functional collaboration.”
    Lena Lindgren | Head of Customer Value Management & Analytics B2C, Telia Company

Get in touch.

Talk with one of our experts to see how BlueConic can help you transform the way your business teams operate and power your growth initiatives with data.

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