Telecommunications companies are prioritizing customer-centricity initiatives to improve the way they recognize and interact with customers across channels and lifecycle stages. BlueConic transforms the way your growth-focused teams operate by empowering them with unified, actionable, and privacy-compliant first-party data to increase their agility and drive business outcomes.
Embed privacy into the customer experience. Create trust with customers by using front- and back-end privacy features to centrally manage consent to inform what customer data is used to deliver experiences.
Understand the full customer journey by collecting data from the moment they first visit your site. Use identity resolution to merge profiles into a single customer view.
Promote related products and services to customers based on past purchases, current subscriptions, and/or other activity and attributes. Provide next best experiences based on their customer journey.
Send timely and relevant messaging to individuals based on real-time data about behaviors and transactions coupled with predictive models for product and content recommendations.
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