If Google Analytics is your preferred digital marketing analytics solution, you can enrich Google Analytics data for deeper analysis by integrating your own first-party data captured in the person-level profiles of a customer data platform (CDP).
By passing this data from BlueConic’s CDP to Google Analytics, you can:
- Deduplicate unique visitors who visit your website from multiple devices and browsers to gain a more accurate understanding of CPA, conversion rate, and attribution
- Analyze performance for the segments your business cares about most, as opposed to working within the limitations of Google Analytics’ segmentation capabilities
With that in mind, let’s explore what makes the BlueConic-Google Analytics connection such an invaluable feature for marketers who use our pure-play CDP.
Why you should enrich Google Analytics with your first-party customer data
Use Google Analytics for reporting and analysis, but make it more powerful with rich first-party data: That’s what our connection offers BlueConic customers.
Many marketers use Google Analytics for reporting because it provides insight into site traffic, conversion rates, bounce rates, visitors’ geolocations, page performance, and many other metrics reported at an aggregate level.
There are many great insights to be gained from Google Analytics so it’s no wonder why it’s so widely used. However, once you’re knee deep in the data, you might start to see some of the shortcomings of conducting analysis based on aggregate-level data only.
BlueConic’s out-of-the-box Google Analytics connection allows you to enrich the data in your Google Analytics account with your own first-party data that is captured across all of your disparate data sources and platforms: CRM, data warehouse, adtech, and the like.
The connection can feed both segment-level or profile property-level data from BlueConic to Google Analytics.
How BlueConic’s customer data platform works with Google Analytics
The key difference between BlueConic’s CDP and Google Analytics is in their understanding of the individual.
Google Analytics has no understanding of data at the individual person level – it’s all about the aggregate. On the other hand, the data captured in BlueConic’s CDP is persistently stored at the individual person level in profiles. This results in two important advantages:
- 1) BlueConic can merge individuals’ data as it collects more information in real time and learns that two separate profiles are actually the same unique individual, automatically merging the two profiles into one.
- 2) BlueConic’s single view of the customer is more accurate because it eliminates duplicated users that are tracked multiple times across different browsers and devices.
Ways to use Google Analytics for richer customer segmentation in our CDP
Push your rich, first-party audience segments from BlueConic into Google Analytics and you and your marketing team can gain intricate new customer insights.
Google Analytics is extremely flexible, but it falls short in areas of intent-based and behavior-based segmentation. By using BlueConic’s CDP in conjunction with Google Analytics, you’ll be able to analyze more robust segments on the analytics side.
Here are a few examples of real-time segments captured in BlueConic that you can send to Google Analytics for deeper audience-based performance analysis.
Funnel step segments
BlueConic enables marketers to segment their audience based on where each individual is within the marketing funnel. Push these segments to Google Analytics for performance analysis.
Intent-based behavioral segments
BlueConic provides real-time behavioral segments that every marketer should be monitoring to more effectively understand intent at the individual level.
These segments can help marketers quickly identify customers that are suddenly in market to buy. Or, conversely, customers who are at risk to churn.
- Visitors from the past seven days
- Highly frequent visitors
- Visitors with a high momentum
- Visitors with a low momentum
- High intensity visitors
- Recently active visitors
Learn more about the five behavioral profile properties provided in BlueConic that power these behavioral segments.
You can capture engagement score as a profile property in BlueConic to better understand each individual’s level of engagement with your brand.
By passing engagement score to Google Analytics, you can conduct analyses for far more granular segments. These segments represent varying degrees of engagement based on specific interaction events that you define and score.
This is a much more sophisticated way to analyze engagement, rather than just looking at active users in aggregate or relying on basic metrics like bounce rate and session duration.
Turning customer insights into action items for your marketing program
Use real-time behavioral data to go from insights to action in a fraction of a second.
Coming up with actionable insights is one thing. The greater challenge has always been executing the very actions the data is supposed to support.
Google Analytics allows you to conduct many analyses that come with actionable insights. However, it becomes a challenge to act or react to this information when it’s disconnected from a marketing execution platform.
When all of your first-party data is consolidated within a CDP like BlueConic, you are able to not only improve your analysis, but also easily act on insights by connecting BlueConic to the rest of your marketing technology ecosystem to activate marketing programs based on the audiences you care about most.
BlueConic offers dozens of out-of-the-box connections to the activation platforms you’re already using. Learn all about them in our CDP overview guide.