Customer Experience Solutions

Drive growth by transforming customer experiences

Solutions Data Flow Pattern

See what BlueConic can do for you

Achieving customer centricity is vital to staying competitive, but few companies can execute on it at scale. BlueConic transforms the way your customer experience, digital product, and commerce teams operate by empowering them with unified, actionable, and privacy-compliant first-party data to increase their agility and drive business outcomes.

Orchestrate cross-channel journeys

Break free from campaign-centric interactions. Deliver timely and relevant messaging to individuals based on real-time transactional, behavioral, and predictive customer data at scale.

Deliver privacy-led experiences

Embed privacy into the customer experience. Create trust with customers by using front- and back-end privacy features to centrally manage consent to inform what customer data is used to deliver experiences.

Create long-term loyalty

Recognize customers across channels from the time they are anonymous to the time they become known. Use historical data to truly understand the customer’s journey, interests, and preferences over their lifetime.

Use real-time customer scores

Calculate customer scores by using out-of-the-box or custom machine learning models. Create lookalike audiences, discover new segments, experiment with tailored messages for audiences – all without relying on technical resources.

  • "Without that single customer view of all the interactions that are happening... you could actually undermine truly personalized experiences, which could undermine your brand, so making sure you have clean, unified data is really important to creating relevant customer experiences."
    Sue Beckett | VP, Digital Marketing and E-Commerce, Lovesac
  • "It’s truly enabled our team to work much more cohesively towards our goal of becoming a customer-centric company… because we can approach our first-party data activation in new ways that we haven’t done before. It’s ultimately led to new conversations and ways of thinking about bringing the business forward."
    Nick Visconti | VP of Marketing, Conn's HomePlus
  • “By leveraging BlueConic's actionable insights across brands, we can take personalization to the next level and provide a user experience that drastically outpaces the competition. The result is a more engaged audience, more subscribers, and increased advertising revenues.”
    Chief Consumer Revenue Officer | The Boston Globe
  • “BlueConic has delivered a highly integrated and visual depiction of what my customers look like. It allows me to segment my users and get the right content in front of them at the right times. Since using BlueConic, those that have been exposed to software are bouncing 50% less and converting an additional two points.”
    Keith Lehman | eCommerce & Digital Marketing, Kansas City Steak Company

Get in touch.

Talk with one of our experts to see how BlueConic can help you transform the way your business teams operate and power your growth initiatives with data.