Expert services to help you grow
Need a hand? Our experts help you move faster, go further, and get more out of BlueConic—whenever you need it.
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Do more with our managed, strategic, and support services
Expand use cases
Prove impact and ROI
Increase adoption
Move forward faster
Strategic Services
Strategic Services give you access to a comprehensive catalog of services designed to expand your impact and increase ROI. Benefit from in-the-moment engagements with BlueConic experts and receive proactive access to Support Engineers.
Live product training and annual workshops to help you get the most out of the platform
Custom Dialogue or Experience builds to improve user engagement
Annual tenant audit and proactive monitoring to maintain performance and stability
Premium support backed by service-level agreements (SLAs) for faster issue resolution
Premium Support
Premium Support ensures that you get faster access to our Support Engineers, so you can keep your business running smoothly — without disruption. This service is the perfect combination of support and optimization, designed for stability, growth, and long-term impact.
Accelerated response times with fast-track SLAs
Skip-the-line routing for critical issues
Optional 24/7 monitoring for global support
Up to 20 monthly consulting hours
Managed Services
Managed Services offers forward-thinking integration guidance, technical consulting, and embedded expertise to maximize your return on investment and ensure long-term success.
Access to BlueConic pro services team of experts
Expertise embedded on your team for support and guidance
Custom development and consulting for use cases such as:
- Data processors
- Global Listener changes
- Customer reporting
- Data transformation
Flexible consulting hours ranging from 20 to 120 per month
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Reliable. Responsive. Results-driven.
33,000+ Tickets Resolved
98.6% Customer Satisfaction
300+ Customers Onboarded
15 Years in the Industry
Looking for more?
Sometimes growth takes a custom approach. Our trusted partners can help you get even more value from your BlueConic investment.
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