Improve Customer Retention and Upsell

Tap into your first-party data to recognize and retain at-risk customers, and upsell and cross-sell loyal customers.

Get to Know Your Best Customers

By unifying all your first-party data in one place, you can more effectively retain customers and turn them into loyal advocates with high lifetime value.

Recognize and Retain Customers at Risk

Access the data you need to recognize at-risk customers before you lose them. Then, deliver personalized experiences that increase retention rates.

Recommend the Right Products for Upsell

Unleash the power of machine learning for personalized product recommendations. Promote cross-sell and upsell based on each individual’s interests, behaviors, and purchases.

Foster Loyalty Across Channels and Devices

Use what you know about the individual to deliver a relevant and personalized experience across channels and devices that builds greater customer loyalty.

Customer Data Platform Questions?

Check out our resources for all the answers.

eBook

BlueConic will help me cross/upsell better (i.e. “retain” better). A high proportion of our sales occur in a single category. I need to build a personalized cross-sell strategy that takes into account many components of my consumer’s first purchase. Did they buy on discount? Did they look at any other categories? Did they come to our website directly or via CPC?

Scott Kennedy | eCommerce Analytics & Digital Marketing Director | Franklin Sports

From the beginning, we saw a lot of value. It was a no brainer because we can craft that dynamic, personal shopping experience, and sell more product.

Steven Johnson | Digital Marketing Manager | RAEN

BlueConic has delivered a highly integrated and visual depiction of what my customers look like. It allows me to segment my users and get the right content in front of them at the right times. Since using BlueConic, those that have been exposed to software are bouncing 50% less and converting an additional two points.

Keith Lehman | eCommerce & Digital Marketing | Kansas City Steak Company

See what BlueConic can do for you.

Whether you’re looking for operational efficiencies or improved marketing effectiveness through data activation, our customer data platform can help.