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Retargeting is one of the highest-intent channels in a performance marketer's stack. The visitors you're reaching have already shown interest. The problem is that most retargeting campaigns treat all of those visitors the same, regardless of how strong their intent actually is or whether they've already converted.
The result is a channel that works well on the surface but leaks budget in ways that are hard to see from inside the ad platform. Click-through rates look fine. ROAS appears healthy. But a significant portion of every retargeting dollar is landing on people who already bought, people who bounced once and will never convert, and people who are being shown the wrong product at the wrong time.
Improving retargeting ROI is not about spending more. It is about making sharper decisions on who gets retargeted, with what message, and through which channel.
Three shifts move retargeting from a blunt instrument to a precision channel:
Not all retargeting audiences are equal. A visitor who viewed a product page once has very different purchase intent from one who has visited three times, added to cart, and engaged with an email in the same week. Scoring intent from the full behavioral signal set, not just a single pixel event, lets you concentrate spend on visitors most likely to convert and deprioritize the rest.
One of the most common and costly retargeting mistakes is continuing to show ads after a customer has already purchased. Because suppression is typically managed at the channel level, a customer who buys through email often continues to see retargeting ads on social and display for days afterward. Profile-level suppression that fires the moment a purchase event hits eliminates this waste instantly across every active channel.
A first-time visitor in the consideration phase needs a different message than a high-value returning customer who is close to repurchasing. Using behavioral and transactional context to tailor the retargeting creative to the individual's stage and history converts at meaningfully higher rates than a single generic creative served to the full retargeting pool.
Ready to make every retargeting dollar work harder? Explore Intent-Based Media Targeting →
Retargeting is one of the highest-intent channels in a performance marketer's stack. The visitors you're reaching have already shown interest. The problem is that most retargeting campaigns treat all of those visitors the same, regardless of how strong their intent actually is or whether they've already converted.
The result is a channel that works well on the surface but leaks budget in ways that are hard to see from inside the ad platform. Click-through rates look fine. ROAS appears healthy. But a significant portion of every retargeting dollar is landing on people who already bought, people who bounced once and will never convert, and people who are being shown the wrong product at the wrong time.
Improving retargeting ROI is not about spending more. It is about making sharper decisions on who gets retargeted, with what message, and through which channel.
Three shifts move retargeting from a blunt instrument to a precision channel:
Not all retargeting audiences are equal. A visitor who viewed a product page once has very different purchase intent from one who has visited three times, added to cart, and engaged with an email in the same week. Scoring intent from the full behavioral signal set, not just a single pixel event, lets you concentrate spend on visitors most likely to convert and deprioritize the rest.
One of the most common and costly retargeting mistakes is continuing to show ads after a customer has already purchased. Because suppression is typically managed at the channel level, a customer who buys through email often continues to see retargeting ads on social and display for days afterward. Profile-level suppression that fires the moment a purchase event hits eliminates this waste instantly across every active channel.
A first-time visitor in the consideration phase needs a different message than a high-value returning customer who is close to repurchasing. Using behavioral and transactional context to tailor the retargeting creative to the individual's stage and history converts at meaningfully higher rates than a single generic creative served to the full retargeting pool.
Ready to make every retargeting dollar work harder? Explore Intent-Based Media Targeting →