Reports & Trends

Understand why your CDP isn’t enough and how a dual-system architecture fills the growth gap by converting anonymous visitors before your CDP ever sees them.

Retailers think they’re AI-ready. The data says otherwise. Uncover the confidence gap reshaping growth, relevance, and the new AI-led journey.

2026 ecommerce personalization trends to watch as journeys speed up and AI redefines how decisions get made. Plus, best practices to keep your strategy in step.

"What is a CDP?" It's a frequently asked question by business professionals and leaders alike. And one we answer in our in-depth eBook.

Personalization was built for a slower world. Discover how AI is redefining marketing personalization in 2026 and what it takes to rebuild for growth.

Hospitality Industry Glossary: Terms to Help You Provide the Best Customer Experience

The Business of Aviation and the Evolution of Air Travel: From Early Inventions to Customer Experiences

A Small-Business Owner's Guide to Providing a Great Customer Experience Online

Follow this 90-day BFCM checklist to act on high-intent moments, adapt at AI speed, and protect your margins through Q4 and into Q1.

Holiday promotions don't have to erode profit. Learn how to protect profit margins for e-commerce and retail brands with Cyber Monday and Black Friday pricing strategies that continue through Q4.

This Black Friday/Cyber Monday, AI agents decide in seconds. Get 5 real-time personalization plays to protect margin and win peak-season sales.

AI shopping assistants will shape this holiday season. Discover the new reality of AI holiday shopping and learn the moves your brand needs to win.

Discover three uncomfortable truths from Forrester’s Stephanie Liu on what it really takes to deliver smarter, safer customer experiences in the age of AI.

Discover a modern lead generation framework that uses interactive experiences to drive conversions and capture first-party data.

Discover how top retail brands turn customer data into real revenue.

See how leading brands are turning insight into action—and action into measurable results.

Why growth today demands systems that listen, decide, and act in real time.

From interactive trip planners to loyalty-driving perks, explore proven tactics for transforming how you engage travelers—before, during, and after their journey.

Discover how scholarly publishers can leverage first-party data to fuel subscription growth and long-term reader loyalty.

Discover why first-party data is your most valuable strategic asset—and how to effectively collect and activate it to turn more prospects into customers.

In 2025, AI-driven personalization, gamified loyalty programs, and dominant retail media networks will shape retail. Learn how brands can adapt to evolving tech and consumer engagement strategies.

In this webinar, learn key retail trends for 2025, including the rise of retail media, AI's impact on growth, disruptions from new players, and next-gen loyalty programs.

Learn how to harness the power of gamification in your marketing strategy to boost customer loyalty, engagement, and retention.

Discover how CDPs will shape the future of marketing in 2025.

Learn how Customer Data Platforms (CDPs) can transform your business. Watch our on-demand webinar for strategies on data integration, privacy, and scaling for ROI.

Real-Time Sync for Snowflake enables instant data access, allowing brands to deliver timely, personalized experiences and reducing manual tasks for engineering teams.

Explore six sources for first-party data collection, including analytics from your email marketing, loyalty programs, website, and more.

This report explores the barriers marketers’ encounter in effectively utilizing their customer data.

This report explores the barriers marketers’ encounter in effectively utilizing their customer data.

Google's decision to reverse its stance on third-party cookie deprecation is forcing publishers to adapt once again.

In this episode of The Remote CMO, BlueConic CMO Patrick Reynolds details his efforts to maintain collaboration among his remote marketing team, upskilling and training the team, and more.

In this episode of The Content Marketing Virtual Summit, BlueConic CMO Patrick Reynolds shares invaluable knowledge on go-to-market strategies, data, and marketing leadership in the SaaS industry.

Discover how media companies are future-proofing their revenue strategies today and their outlook on industry changes over the next five years.

In this episode of The Rebooting Show, BlueConic CEO Cory Munchbach discusses how publishing is shifting from prioritizing breadth to rewarding depth.

In this episode of the Sales Talk for CEOs podcast, BlueConic CEO Cory Munchbach joins Alice Heiman as they discuss Cory's strategic approaches and personal influences that have shaped her journey.

In this episode of the Millennium Live, BlueConic CEO Cory Munchbach discusses how CDPs tackle pressing business challenges and how BlueConic empowers organizations to maximize ROI, and more.

In this Episode of The Revenue Driven CMO, BlueConic CMO Patrick Reynolds discusses how to help buyers in their research, what CDPs enable marketers to do with data, and more.

Take a peek behind the curtain and get an exclusive look at the latest features Experiences by Jebbit has to offer.

Discover the five key takeaways that deserve your attention

Discover the keys to increasing subscriber loyalty and reducing churn in today’s dynamic publishing environment.